Agentic AI banking platform nCino announced a new partnership with Cornerstone First Mortgage, a full-service mortgage bank based in San Diego, California; as well as new capabilities for its Mortgage Point of Sale solution.
Cornerstone First Mortgage highlighted nCino’s Mortgage Point of Sale solution in its partnership announcement, praising the technology’s flexibility and mobile capabilities.
nCino also unveiled LeadGen PreQual, a new capability for its Mortgage Point of Sale solution that gives borrowers key eligibility information before opening an account or filling out a loan application.
This week marks both a new customer and a new capability for nCino’s Mortgage Point of Sale.
Agentic AI banking platform nCino announced this week that Cornerstone First Mortgage (Cornerstone) has selected nCino’s Mortgage Point of Sale to enhance the customer experience and to support the firm’s continued expansion across the US. The San Diego, California-based full-service mortgage bank chose nCino’s solution for its ability to support Cornerstone’s branch-based model while still providing a consistent borrower experience nationwide. Cornerstone operates in 49 states through a network of 130 branches that support dozens of local brands.
“Your point-of-sale platform is the first representation of your company after that initial conversation with a borrower,” Cornerstone President of Operations Eric Rotner said. “As we evaluated the next phase of growth for our business, we wanted a solution that could support our branch network, preserve the local brands our loan officers have built and provide a better experience for our borrowers. nCino’s Mortgage Point of Sale stood out because of its flexibility, mobile capabilities, and the team’s commitment to helping us succeed.”
Cornerstone, which has doubled in size twice over the past three years, has leveraged its deployment of nCino’s technology to reduce borrower friction and streamline the lending process. The bank is using nCino-connected verification tools to boost adoption of digital income, employment, and asset verification, and is also speeding up its adoption of solutions such as eNotes and remote online notarization (RON).
“Cornerstone has built an impressive growth story by empowering entrepreneurial branch leaders while maintaining a strong commitment to the borrower experience,” nCino General Manager Casey Williams said. “We’re proud to support their continued expansion and look forward to helping the organization drive even greater efficiency, consistency, and customer satisfaction through nCino’s Mortgage Point of Sale.”
nCino’s partnership announcement accompanies news that the company has added a new capability to its Mortgage Point of Sale solution. LeadGen PreQual enables borrowers to receive a real, credit-backed prequalification letter before opening an account or filling out a loan application. The new capability delivers flexible credit and verification options, lender branding, and seamless profile continuity to meet borrowers where they are and where they go.
Why is this a significant addition? nCino notes that many lenders require potential borrowers to create an account and complete a full application before getting any sense of how much they will be able to finance. This often leads to borrower abandonment. While some lenders have attempted to reduce friction with more minimalist lead capture forms, these alternatives fail because they tend to collect unverified, borrower-provided information that produces soft leads rather than credit-backed assessments of borrower eligibility. This forces lenders to have to make product and qualification decisions based on unconfirmed, potentially inaccurate information.
With LeadGen PreQual, borrowers click a link from their loan officer and complete a short, mobile-optimized form. With borrowers’ consent, an automatic credit check analyzes if a conventional loan may receive an Accept risk class from Freddie Mac’s Loan Product Advisor (LPA). This includes the determination of whether the loan is eligible for an automated collateral evaluation (ACE) appraisal waiver. Based on a review of the assessment results, credit information, and data from the mobile form, borrowers can immediately generate and download a prequalification letter on their mobile device.
“Borrowers today expect the same immediacy from their lender that they get from every other financial service they use,” Williams explained. “LeadGen PreQual meets that expectation at the moment it matters most, giving buyers a real answer about what they can afford from their phone before they ever step into a lender’s office.”
Headquartered in Wilmington, North Carolina, and founded in 2011, nCino made its Finovate debut at FinovateEurope 2017. With more than 2,700 customers worldwide—including community banks, credit unions, independent mortgage banks, and some of the largest international financial institutions—nCino offers an agentic banking platform that enables organizations to reduce inefficiency, enhance decision-making, and deliver better outcomes for their customers.
nCino is a publicly traded company on the NASDAQ under the symbol NCNO. The firm has a market capitalization of $1.9 billion. Sean Desmond is nCino’s President and CEO.
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